1. Introduction

Kaiki respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Kaiki platform. By using Kaiki, you agree to the practices described in this Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal details:
● Full name
● Phone number
● Email address
● Delivery address
● Profile information provided during registration

2.2 Transaction Information

We collect data related to your activities on the platform:
● Purchase and sales history
● Payment details (processed through secure third-party providers)
● Order and delivery records

2.3 Usage Information

We automatically collect certain technical and usage data:
● Device information (IP address, browser type, device type)
● App or website activity (pages visited, actions taken)
● Communications with customer support or other users

3. How We Use Your Information

We use your information to:
● Create and manage your Kaiki account
● Enable buying and selling on the platform
● Process orders and facilitate deliveries
● Improve platform performance and user experience
● Provide customer support
● Detect and prevent fraud or unauthorized activity
● Send important updates, notifications, and service messages

4. Data Sharing

Kaiki does not sell your personal data.
We may share your information only with:
● Payment providers (including BNPL partners) to process transactions
● Logistics and delivery partners to fulfill orders
● Service providers that support platform operations (hosting, analytics,
support tools)
● Legal authorities, where required by law or to protect our rights and users
All third parties are required to handle your data securely and only for specified
purposes.

5. Buy Now, Pay Later (BNPL) Data Use
Where BNPL services are used:
● Your information may be shared with third-party BNPL providers for credit
assessment and transaction processing
● BNPL providers operate under their own privacy policies
● Kaiki is not responsible for how BNPL providers collect, use, or store your
data

6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal data. However, no online platform can guarantee absolute security. Users are responsible for keeping their login credentials confidential.

7. Data Retention

We retain personal data only for as long as necessary to:
● Provide services to you
● Comply with legal and regulatory obligations
● Resolve disputes and enforce agreements
After this period, data may be deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:
● Access your personal data
● Request correction of inaccurate information
● Request deletion of your account and data
● Opt out of marketing communications
Requests can be made through Kaiki’s official support channels.

9. Cookies and Tracking Technologies

Kaiki may use cookies and similar technologies to:
● Improve user experience
● Remember user preferences
● Analyze platform usage and performance
Users may disable cookies through browser settings; however, some features
may not function properly.

10. Third-Party Links
Kaiki may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external platforms.

11. Children’s Privacy
Kaiki is not intended for users under 18 years of age. We do not knowingly collect personal data from minors.